Occupational Therapy

Billing & Insurance Services

to Maximize Your Collections

Your Full-Service Outsourced
Occupational Therapy Medical Billing Partner

Stop losing 15% revenue to billing errors

Built to support Occupational Therapy practices, our billing services are designed to keep revenue consistent while reducing administrative burden. Claims are submitted accurately, denials are addressed promptly, and payments are actively tracked from submission through final resolution. From payer enrollment and credentialing to denial management, every step is handled with close attention to the documentation, coding, and authorization requirements specific to occupational therapy services.

The result is fewer payment surprises and more time to focus on patient care. Compliance is built into every process, with HIPAA safeguards in place to protect patient data and keep your practice audit-ready. New and growing practices also receive guidance with setup, therapist credentialing, and billing workflows that support long-term stability and growth.

What Makes Our Occupational Therapy Billing Solutions Different?

Operant Billing Solutions brings deep experience supporting therapy-based practices across multiple disciplines, including occupational therapy. Our team understands how OT services are billed independently or alongside speech therapy, physical therapy, and ABA, and how payer requirements can vary by setting, diagnosis, and treatment plan. We stay current with evolving occupational therapy billing guidelines so your practice remains compliant, properly reimbursed, and positioned to scale with confidence.

Most importantly you will ​​​never​​​​ be just a number, a dedicated biller will know you by name, and you’ll always have a direct line to speak with them.​​ ​​

OT RCM Done Right The First Time

OT Therapy Providers Love Us

  • 20+ Years Providing Medical Billing Services

  • Immediate Denial Rate Reduction

  • AR Days Significantly Improved

  • Zero-Migration Setup. We Work Directly With Your Existing EMR

  • Direct Access To A Single Point-Of-Contact (NO CALL CENTERS)

0M+
Recovered Revenue Claims
0%
Collection Rate With 90 Days
0%
Clean Claim Rate

Built to Support OT Practices at Every Stage of Growth

Startup

Team Planning
  • New Practices – Single Location

  • Solo, Small or Private Practice

  • 1 – 19 Patients

Mid-Range

Woman Working
  • Established Practices

  • Single – Multiple Locations

  • 20 – 50 Patients

Enterprise

Person Working on Laptop 1
  • High Volume Patients

  • Multiple Locations

  • 50+ Patients

Passionate – Dedicated – Professional – Knowledgeable

the approach we follow

OT Billing Policy Expertise

With more than 20 years supporting therapy-based practices, our team understands the coding rules, documentation standards, and payer requirements that directly affect occupational therapy reimbursement. That experience helps reduce errors, prevent denials, and support consistent revenue.

Personalized Caring Service

You’re not just another account. We take the time to understand your practice and provide attentive, responsive support every step of the way. You’ll always have a trusted single point-of-contact who will know you by name for all your day-to-day needs.

Measurable, Proven Results

Delivering proven, measurable results through accurate billing and faster reimbursement to transform your OT practice so you can focus on your patients.

Say Goodbye To Missed Revenue

Stop leaving 15% of your revenue on the table due to coding errors and unmanaged denials.

Generic billing software alone can’t catch “silent” revenue leaks. Between mismatched CPT codes and unappealed denials, most OT practices lose thousands every month. Operant Billing provides the clinical oversight needed to capture every dollar you’ve earned.

  • Clinical-Grade Code Auditing

  • Aggressive Denial Recovery

  • Proactive Authorization Tracking

  • Up To Date CPT Code Changes

Our Steps To Your Success

01.

Welcome Package

02.

Credentialing & Contracting

03.

Eligibility & Benefits

04.

Pre-Authorization

05.

Claims Management

06.

Remittance Posting

07.

Accounts Receivable Follow-up

08.

Appeals Management

09.

Patient Billing

10.

Tracking & Forecasting

Our OT Billing services include:

Revenue Cycle Management

Maximize collections with fewer bottlenecks to increase cash flow

Claims Management Services

Submissions, audits, processing & denial management

Enrollment & Credentialing

Get enrolled faster and start billing sooner without the paperwork

Denial Management & Appeals

Denied claims corrected, appealed, and recovered

Eligibility Verification

Pre-registration & pre-certification benefit eligibility confirmation

Prior Authorization

Approvals completed faster to prevent denials

Charge Entry & Claim Audit

Accurate charge entry that supports clean claims

Payments & Remittance

Reconciliation to ensure every payment is applied correctly and completely.

Accounts Receivable

Consistent follow-up that keeps cash moving

Get Help With The Best Managed OT Billing Services

Occupational Therapists play a vital role in helping patients build independence, improve daily functioning, and achieve meaningful outcomes across home, school, and clinical settings. Their focus belongs on evaluation, individualized treatment planning, progress tracking, and hands-on therapeutic care. That work also requires close collaboration with families, caregivers, physicians, and other providers, along with accurate documentation and compliant clinical environments that support both patients and staff.

Too often, that focus is interrupted by administrative demands. Insurance billing, payer follow-up, and revenue management can divert time and energy away from patient care and place unnecessary strain on internal teams.

Operant Billing Solutions provides the expertise and structure to remove that burden. Our experienced billing professionals manage the full revenue cycle with accuracy and consistency, allowing occupational therapy practices to operate more efficiently and grow with confidence. From claims submission through payment resolution, every step is handled with careful attention to OT-specific coding, documentation, and payer requirements.

This is not a one-size-fits-all billing service. Our team takes a hands-on, proactive approach to reduce errors, limit denials, and support timely reimbursement. The result is a billing process that runs smoothly in the background while your practice stays focused on care delivery, growth, and long-term stability.

Common Occupational Therapy Billing Codes

Occupational therapy billing requires precise CPT coding, accurate documentation, and alignment with payer-specific rules. Correct use of these codes is essential for reimbursement, compliance, and authorization management.

Evaluation Services

  • 97165 – Low complexity occupational therapy evaluation
  • 97166 – Moderate complexity occupational therapy evaluation
  • 97167 – High complexity occupational therapy evaluation
  • 97168 – Re-evaluation of occupational therapy plan of care

Therapeutic Interventions

  • 97110 – Therapeutic exercises to improve strength, range of motion, or endurance
  • 97530 – Therapeutic activities focused on functional performance
  • 97535 – Self-care and home management training
  • 97112 – Neuromuscular reeducation

Manual & Sensory Techniques

  • 97140 – Manual therapy techniques
  • 97533 – Sensory integration techniques (payer-specific)
  • Group & Supervised Services
  • 97150 – Group therapy services
  • 97014 / G0283 – Electrical stimulation (payer-specific coverage)

Modifiers & Compliance Indicators

  • GO Modifier – Identifies services delivered under an occupational therapy plan of care
  • GP / GN Modifiers – Used in multidisciplinary therapy settings when applicable

Each service must align with time-based units, plan-of-care requirements, provider credentials, and payer guidelines to avoid denials and underpayment.

Common OT Billing Errors We Help Prevent

  • Incorrect evaluation complexity selection (97165–97167)
  • Missing or expired plans of care and physician signatures
  • Improper time-based unit calculation and rounding
  • Using non-covered sensory integration codes without payer approval
  • Modifier errors (GO, GP, GN) in multidisciplinary settings
  • Billing services outside authorization limits
  • Incomplete documentation that does not support medical necessity
  • Missed re-evaluation requirements leading to denials

By addressing these issues early, we reduce denials, protect reimbursement, and keep billing compliant as payer requirements change.

Our OT Insurance Billing services critical components:

Trusted By OT Practices Nationwide

Do You Know How Much Money Is Really Owed To You?

We address billing issues quickly and thoroughly. Our experienced medical billing professionals manage occupational therapy revenue with accuracy and consistency, helping practices maintain a reliable cash flow. With billing handled properly, you can stay focused on patient care, caregiver education, and growing your services without added administrative strain. Behind the scenes, we identify issues early, reduce denials, and actively pursue the reimbursement your practice has earned.

Focus On OT Therapy. We’ll Handle The Billing