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TRUSTED TEAM WITH 20+ YEARS EXPERIENCE

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RALPH PAMPINO

RALPH PAMPINO

BCBA / CEO
  • Ralph is a Board Certified Behavior Analyst (BCBA) with more than fifteen years of experience in the fields of Applied Behavior Analysis, Special Education and teaching children on the Autism Spectrum.
  • Ralph has extensive experience in ABA Therapy, educational consulting, social and academic home programming, parent and staff training, the development process improvement plans for individuals and organizations.
JESSICA EDWARDS

JESSICA EDWARDS

DIRECTOR OF OPERATIONS
  • Jessica has 20+ years of experience in medical practice administration, billing and coding in complex medical specialties, including ABA Therapy.
  • She has recently been a professional advocate and resource coordinator in the Autism community in Washington State.
  • Jessica also is the proud mother of a fantastic 6-year old with Autism.
PATRICK HOLMES

PATRICK HOLMES

CHIEF COMPLIANCE OFFICER
  • Patrick brings 15 years of business, legal and financial management experience to Operant.  
  • Patrick has advised both public and private companies on complicated legal matters in the context of both federal and state regulatory frameworks
  • Patrick has developed a broad-based knowledge of issues that arise in business transactions, specifically those pertaining to the management and finance elements that determine business viability.

Ask Us How We Can Help Simplify Your  ABA Billing Today

Speak To A Billing Expert Now

OUR MEDICAL BILLING SERVICES INCLUDE

20+ YEARS OF EXPERTISE

At Operant Billing Solutions, our team of experts will manage the Revenue Cycle so you can concentrate on your patients and the care you are providing. Leave the billing to us.

Revenue cycle management (RCM) is the process of managing claims, payment and revenue generation.

Revenue cycle management (RCM) is a detailed process and encompasses everything from entering claims for services provided to posting payments to investigating denials and reconciling patient accounts. A well-managed RCM system will take the stress out of your billing practices and increase your cash-flow.

PRACTITIONERS WE LOVE TO HELP INCLUDE

BOARD CERTIFIED BEHAVIOR ANALYSTS
(BCBA)

SPEECH LANGUAGE PATHOLOGISTS
(SLP)

OCCUPATIONAL THERAPISTS

MENTAL HEALTH PROVIDERS

MEDICAL PROFESSIONALS

AGENCIES & OFFICES OF ALL SIZES

Why Outsource Your ABA Billing?

FOCUS ON PATIENT CARE

Spend more time focusing on what you do best. Concentrate on patient satisfaction and providing quality services. This is specifically advantageous for smaller agencies that cannot afford a large office staff. Practitioners cannot be efficient at providing excellent patient care if they are bogged down by the financial side of the running a practice.

REDUCE BILLING ERRORS

Our experienced, professional medical billing team will ensure that your claims are accurately submitted in a timely manner [within one week]. Operant’s sole purpose is to provide medical billing services. It is our responsibility to ensure that our billers are qualified, undergo thorough training and, are equipped with the knowledge to properly submit your medical claims. Not only will this reduce the number of denied and rejected claims due to billing errors but will provide the feedback to assist in maximizing reimbursements on future claims.

SAVE MONEY

By outsourcing your medical billing, you could save thousands of dollars in annual salaries and benefits; office supplies and furniture; and purchasing, upgrading, and maintaining billing software and computer equipment. Operant’s pricing structure is less costly than paying for a medical billing staff to provide the same level of service.

IMPROVE CASH FLOW

What happens when your medical biller becomes ill, goes on vacation, or quits? Sometimes claims have to wait until they come back to work in order to be submitted. Billing interruptions ultimately affects the timeliness of reimbursements and your cash flow. Operant’s services allow for a continuous, steady flow of claims going out [within one week] and reimbursements coming in [within 30-days]. A steady cash flow is important for the ultimate success of the agency including the abilities to; meet payroll regularly, pay the bills, provide staff gatherings/parties, have cash to expand, assume more and bigger salaries, provide bonuses, etc.

ENSURE BILLING COMPLIANCE

Health care is an ever-changing industry and all BCBA’s are learning how to work in that environment. One reason that makes medical billing a challenge is keeping up with the changes from third party payers. It can be a full-time job to make sure that the medical office is following the proper protocol required by each payer. Operant is dedicated to staying up-to-date on the latest changes in regulations and requirements in order to maintain compliance and ensure the submission of clean, efficient claim

INCREASE REVENUE

With the reduction in overhead costs, the timely submission of medical claims and the increased reimbursements, a higher profit is another advantage outsourcing can provide to your agency. Patients are becoming increasingly more knowledgeable about health care and are making choices based on which provider can offer them the best services. Operant can help your agency maintain a competitive advantage.

“We have worked with Operant Billing for the past year. As we have grown and evolved, what I have valued most about our relationship is that Operant Billing team knows us and our business.”

NIGEL JOHNSTON • Behavior Therapist

“I was given Jessica Edwards, name and information from a colleague. It would turn out to be one of the most important referrals I have ever received. I approached Jessica and Ralph about billing services through Operant Billing Solutions because I wanted to start my own ABA consulting business. I was unsure I wanted to take on dealing with insurance companies and doing the billing myself. Jessica and Ralph spent several meetings discussing with me what I was looking for and what my goals for my business were. They ensured me I could find the right fit between accepting insurance and what I wanted my business to stand for. With their support I was able to find the best fit for me to navigate all the aspects of insurance regulations and direct billing.

I have found my experience with the entire Operant Billing Solutions team to be nothing short of wonderful! I can quite literally say I would not have my own business nor would I be helping any of the children without them. They have made having my own ABA business not only possible but thriving. I could not have done it without their constant support and superior services. I wholeheartedly recommend Operant Billing Solutions to any company looking for support in how to navigate all aspects of ABA insurance coverage and outstanding billing services.”

Dr. ANGELA CALHOUN • BCBA

“Working with Operant has been a game-changer for our organization. They work closely with us to develop systems that are geared toward our organization’s specific needs, improve our billing practices, and ensure we remain compliant and aware of changes in the world of ABA regulations and insurance billing. They supported us through licensure and credentialing processes, and provided extremely helpful tools and resources along the way. Operant is great to work with! Everyone is very friendly, attentive, and helpful. Working with them has significantly improved our organization’s internal systems.”

AMANDA BROWN

“We love Operant! Working with them has been the final frontier for our organization in researching and implementing ABA insurance billing effectively. I actually look forward to our meetings with Jessica and Ralph to discuss insurance rules and regulations, as they are so incredibly knowledgeable and so eager to teach and support us. They and their team are also always available to answer questions remotely via phone or email, which is incredibly valuable to us. They have worked with us to implement high-quality and sustainable billing systems that are standardized within the field at large yet individualized to the needs of our staff and constraints of our existing infrastructure. We’ve also cut our claims processing turnaround time from one month to one week since starting to work with them – wow! I would recommend them to anyone in the field of ABA; in a time where insurance funding is hard for ABA practitioners to navigate (to say the least) they are a breath of fresh air and they don’t miss a beat.

COURTNEY BURNETT

CALL US TODAY AT (253)-328-4597

Monday – Friday 9am-5pm Pacific Time

LET’S WORK TOGETHER

We simplify the medical billing process and improve efficiency. This increases revenues, capture lost revenues, and maintain your cash-flow.

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